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Feedier — Customer Insights MCP for AI Agents

Customer feedback and survey platform with MCP integration. Feedier lets AI agents access customer insights — surveys, NPS scores, feedback analytics — through a single MCP endpoint. Operators can ask their AI agent about customer sentiment without leaving their workflow.

What It Does for Operators

  • Customer feedback access — Query survey responses, NPS scores, and customer sentiment through MCP tools
  • AI-powered insights — Feedier's AI analyzes feedback and surfaces trends your agent can query
  • Real-time data — Streamable HTTP endpoint provides fresh feedback data on every query
  • Actionable intelligence — Not just raw data — categorized, scored, and trended feedback

Installation

# No installation — hosted endpoint
# Connect your Feedier account via OAuth

Claude Desktop / Hermes Config

{
  "mcpServers": {
    "feedier": {
      "type": "url",
      "url": "https://help.feedier.com/en/articles/14999846-feedier-mcp"
    }
  }
}

Key Tools

Tool Description
get_survey_responses Retrieve customer survey responses with filters
get_nps_score Current NPS score with trend data
analyze_sentiment AI-powered sentiment analysis of feedback
list_feedback_categories Categorized feedback by topic/theme
get_customer_journey_feedback Feedback tied to specific journey touchpoints

Note: Tool names are approximate. Full documentation at help.feedier.com.

Operator Use Cases

  1. Customer Success Teams — Ask AI agents "What are our top 3 customer complaints this week?" and get data-backed answers
  2. Product Managers — Query feature-specific feedback to prioritize roadmap items
  3. Marketing Teams — Surface testimonials and positive feedback for campaigns
  4. Executive Dashboards — Agent-driven reporting on customer health metrics

CorpusIQ Angle

Feedier fills the customer feedback gap in CorpusIQ's data ecosystem. While CorpusIQ connects financial and operational data (QuickBooks, Stripe, Shopify), Feedier adds the customer voice. Operators can cross-reference revenue data with customer satisfaction — identifying which revenue segments have the happiest (or angriest) customers.

Limitations

  • Requires active Feedier subscription
  • MCP integration is new (July 2026) — API may evolve
  • Full tool documentation not yet available publicly
  • Limited to Feedier survey/feedback data (not a general survey tool)