Email Operations

CorpusIQ agents manage multiple email accounts autonomously — monitoring, responding, and sending with strict quality gates.

Dual Account Architecture

team@example.com (primary)
  ├─ Growth operations
  ├─ Inbound lead responses
  ├─ Outbound cold email
  └─ Daily reports

info@example.com (secondary)
  ├─ General inquiries
  ├─ Partnership requests
  └─ Forwarded to team@ for processing

personal@example.com (personal)
  ├─ Job applications (confidential)
  └─ Never in daily reports

Monitoring

A master monitor checks both accounts every 30 minutes:

# Dual-account monitor
accounts = ["team@example.com", "info@example.com"]
for account in accounts:
    new_messages = check_inbox(account, since=last_check)
    for msg in new_messages:
        classify_and_respond(msg)

Send Checklist (HARD GATE)

Before ANY outbound email, verify: 1. ✅ Correct from address (team@ for business, personal@ for personal) 2. ✅ Correct signature and phone number policy 3. ✅ HTML formatting validates 4. ✅ No emdashes (—) — use hyphens only 5. ✅ No AI buzzwords or detectable patterns 6. ✅ Links are live and correct 7. ✅ Recipient domain verified (not a competitor) 8. ✅ Not on do-not-contact list

Response Standards

Priority	Response Time	Example
Lead inquiry	15 minutes	"Interested in CorpusIQ"
Partnership	1 hour	"Let's collaborate"
Support	4 hours	"How do I..."
General	24 hours	"Hey, cool product"

HTML Templates

All outbound email uses professional HTML templates: - Responsive design (mobile + desktop) - CorpusIQ branding - Clear CTA buttons - Plain-text fallback - Tracking pixel for open rates

Forwarding Rules

info@example.com → forwards unclear replies to team@
team@example.com → agent processes directly
personal@example.com → NEVER forwarded, confidential

Common Operations

Operation	Command
Check inbox	get_gmail_message / search_gmail
Send email	Via corpusiq-email-send-checklist skill
Search history	search_gmail with Gmail search syntax
Read thread	get_gmail_message with message_id

Security Rules

1. Never expose phone numbers in email
2. Never forward personal account messages
3. Always verify sender before responding
4. Log all outbound messages to activity-log.jsonl
5. Token refresh: Google OAuth tokens persist via headless automation

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